Delivery & Return

The estimated delivery date for your order depends upon the delivery method you choose. Please allow 24 to 48 hours for production (excluding weekends and bank holidays) before it's dispatched from our warehouse.

Delivery:

2nd Class

Your order will be dispatched Royal Mail 48. After it’s dispatched from our warehouse Royal Mail aim to deliver your order within 3 – 5 working days. 

1st Class

Your order will be dispatched Royal Mail 24. Royal Mail aim to deliver your order within 2 – 3 working days after your order has been dispatched. Please note that this service is not tracked service. 

RETURN POLICY

We offer 14 days return for our un-personalised gift. 

Regarding with personalised products, we offer 14 days return unless it is not our fault (e.g. typo error from the clients). Please report any issues to us within 14 days of receipt of the goods.

 Email: hello@edsg.com